MHAMaster of Health Administration

An executive master's degree for people who run hospitals, clinics, laboratories and care networks — operations, quality, finance and compliance in one program.

Degree awarded
Master of Health Administration (MHA)
Program length
4 semesters
Credits
120 credits
Language
English

About the program

Program overview

The Master of Health Administration is the operational counterpart to the university's law and economics degrees. It trains the person responsible for the department, the site or the network: staffing, patient flow, quality, safety, revenue and the regulator's next visit.

Every course produces an artefact a provider organisation uses — a capacity model, a quality improvement charter, a compliance plan, a payer contract analysis — so coursework can be applied directly in the student's own workplace.

The degree is delivered fully online with no compulsory synchronous attendance, which allows clinicians and administrators to study alongside shift-based work.

Mode of study

Fully online, asynchronous study with scheduled tutorial consultations and operations labs

Admission requirements

Bachelor's degree, or at least three years of clinical, administrative or managerial experience in a health care organisation

Learning outcomes

What graduates are able to do

  1. 01Model capacity and patient flow and identify the binding constraint of a service
  2. 02Design and lead a quality improvement cycle with measurable outcomes
  3. 03Read a payer contract and quantify its financial consequences for a service line
  4. 04Build a compliance and patient-safety programme that survives accreditation review
  5. 05Lead a clinical workforce through a service change without losing safety performance

Full syllabus

Curriculum, semester by semester

Semester 1 — The provider organisation

Structure, finance and law of care delivery

30 credits
MHA-101

Health Care Delivery Systems

10 credits

250 hours total workload

Provider types, referral and continuity of care, integration models, workforce roles and the structural drivers of cost and access.

Course learning outcomes
  • Map the patient pathway across a network of providers
  • Explain how organisational structure drives cost and access outcomes
  • Compare integrated and fragmented delivery models on defined criteria

Assessment: Pathway analysis (60%) and examination (40%)

MHA-102

Health Care Finance and Revenue Cycle

10 credits

250 hours total workload

Service-line costing, DRG and fee schedules, coding and documentation, denials management, capital budgeting for equipment.

Course learning outcomes
  • Cost a service line and identify its contribution margin
  • Diagnose and reduce denial rates in a revenue cycle
  • Appraise a capital purchase with a payback and NPV analysis

Assessment: Service-line financial review (70%) and examination (30%)

MHA-103

Law and Compliance for Providers

10 credits

250 hours total workload

Provider liability, informed consent, HIPAA and GDPR obligations, fraud and abuse rules, accreditation and licensing requirements.

Course learning outcomes
  • Build a compliance plan covering the organisation's principal legal risks
  • Handle a privacy incident from detection to notification
  • Prepare a department for an accreditation survey

Assessment: Compliance plan (60%) and incident exercise (40%)

Semester 2 — Operations and quality

Running the service

30 credits
MHA-201

Operations, Capacity and Patient Flow

10 credits

250 hours total workload

Queueing and variability, bed and theatre scheduling, bottleneck analysis, lean methods and demand-capacity modelling.

Course learning outcomes
  • Build a demand-capacity model for a clinical unit
  • Identify and relieve the binding constraint in a pathway
  • Design a scheduling rule that reduces waiting without raising cost

Assessment: Capacity model with implementation note (100%)

MHA-202

Quality Improvement and Patient Safety

10 credits

250 hours total workload

Measurement for improvement, control charts, root cause and FMEA analysis, incident reporting culture and the design of safety systems.

Course learning outcomes
  • Run a full improvement cycle with control-chart evidence
  • Conduct a root cause analysis and convert it into system change
  • Design an incident reporting system people actually use

Assessment: Improvement project charter and results (100%)

MHA-203

Health Information Systems and Digital Care

10 credits

250 hours total workload

EHR workflow design, interoperability, telehealth operations, clinical decision support and the safe introduction of digital tools.

Course learning outcomes
  • Redesign a documentation workflow to reduce clinician burden
  • Plan a telehealth service including triage and escalation rules
  • Assess a digital tool for clinical safety and data protection before adoption

Assessment: Digital implementation plan (100%)

Semester 3 — Leadership and strategy

Leading people and negotiating value

30 credits
MHA-301

Leadership of Clinical Teams

10 credits

250 hours total workload

Professional autonomy and management authority, burnout and retention, performance conversations, conflict and change leadership.

Course learning outcomes
  • Lead a change affecting clinical practice without losing safety performance
  • Run a documented performance and development conversation
  • Build a retention plan grounded in measured drivers of turnover

Assessment: Leadership case portfolio (100%)

MHA-302

Strategy, Contracting and Population Health

10 credits

250 hours total workload

Service portfolio decisions, payer contracting and value-based arrangements, community needs assessment and population health programmes.

Course learning outcomes
  • Quantify the effect of a proposed payer contract on a service line
  • Decide, with evidence, whether to expand or close a service
  • Design a population health intervention with measurable targets

Assessment: Contract analysis (50%) and strategy paper (50%)

MHA-303

Applied Research Methods for Administrators

10 credits

250 hours total workload

Evaluation design in provider settings, routine data, survey and interview methods, and preparation of the capstone protocol.

Course learning outcomes
  • Design a defensible evaluation of a service change
  • Use routine operational data without over-claiming
  • Write an approved capstone protocol

Assessment: Approved capstone protocol (100%)

Semester 4 — Administrative capstone

Improvement in a real organisation

30 credits
MHA-401

Capstone Project and Defence

30 credits

750 hours total workload

An independent 15,000–18,000 word project that diagnoses, implements and evaluates an improvement in a real provider organisation.

Course learning outcomes
  • Diagnose an operational or quality problem with data
  • Implement or fully specify an intervention and evaluate it
  • Defend the project before an examination panel

Assessment: Capstone project (80%) and oral defence (20%)

PDF downloads

Three English documents for this program

PDF document

MHA Program Handbook

4 pages · 71 KB

  • Full program description, mode of study and admission requirements
  • Learning outcomes and graduate profile
  • Teaching faculty and student support units
  • Tuition, instalment plan and what the fee covers
  • Academic calendar, deadlines and integrity rules
  • Frequently asked questions with official answers
Download PDF
PDF document

MHA Curriculum and Syllabus

4 pages · 71 KB

  • Every semester with its credit load and thematic focus
  • Course-by-course syllabus with code, credits and workload hours
  • Course summaries and the learning outcomes of each module
  • The assessment formula applied to each individual course
  • Credit distribution table across the whole degree
Download PDF
PDF document

MHA Study Materials and Media Guide

3 pages · 69 KB

  • Reading lists, case packs, datasets, statutes and templates
  • Slide dossiers with slide counts, formats and contents
  • Video lecture series with duration, lecturer and topic
  • Assessment structure and weighting across the program
  • Thesis or capstone requirements with the milestone timeline
Download PDF

Resource Library

Presentations, templates and study resources

Tags

17 resources

Reading

Administrator's Reading Plan

Released in the study portal

Chapter-level plan per course, split into mandatory and supplementary tiers.

Template

Capacity and Flow Model Template

Released in the study portal

Demand-capacity workbook with variability inputs, queue metrics and scenario comparison.

Video lecture

Control Charts for Managers

38 min · Faculty of Health Administration

Common versus special cause variation and what each demands of a manager.

Video lecture

Costing a Service Line

46 min · Faculty of Business

Direct, indirect and step-fixed costs in a clinical unit with a full worked model.

Video lecture

Getting Clinicians on Board

34 min · Faculty of Health Administration

Engaging professional staff in a change they did not ask for.

Dataset

Hospital Operations Dataset

Released in the study portal

Two years of anonymised admissions, length-of-stay, theatre utilisation and staffing data for capacity work.

Slide deck

Improvement That Holds

43 slides · Annotated deck

Control charts, sustainability plans and why most improvements decay.

PDF document

MHA Curriculum and Syllabus

4 pages · 71 KB

Official English-language document describing the curriculum, assessment rules and study media.

  • Every semester with its credit load and thematic focus
  • Course-by-course syllabus with code, credits and workload hours
  • Course summaries and the learning outcomes of each module
  • The assessment formula applied to each individual course
  • Credit distribution table across the whole degree
Download PDF
PDF document

MHA Program Handbook

4 pages · 71 KB

Official English-language document describing the curriculum, assessment rules and study media.

  • Full program description, mode of study and admission requirements
  • Learning outcomes and graduate profile
  • Teaching faculty and student support units
  • Tuition, instalment plan and what the fee covers
  • Academic calendar, deadlines and integrity rules
  • Frequently asked questions with official answers
Download PDF
PDF document

MHA Study Materials and Media Guide

3 pages · 69 KB

Official English-language document describing the curriculum, assessment rules and study media.

  • Reading lists, case packs, datasets, statutes and templates
  • Slide dossiers with slide counts, formats and contents
  • Video lecture series with duration, lecturer and topic
  • Assessment structure and weighting across the program
  • Thesis or capstone requirements with the milestone timeline
Download PDF
Video lecture

Orientation: the Administrator's Study Plan

23 min · Programme Director

Portal, deliverables, workplace application and the capstone timeline.

Statute

Provider Compliance Statutes

Released in the study portal

Curated HIPAA, fraud and abuse, consent and accreditation provisions with commentary.

Slide deck

Reading the Revenue Cycle

47 slides · Annotated deck

From documentation and coding to denial, appeal and cash collection.

Case study

Sentinel Event Case Pack

Released in the study portal

Six anonymised safety incidents with timelines, root cause reports and regulator correspondence.

Slide deck

Surviving an Accreditation Survey

39 slides · Preparation deck

Evidence files, tracer methodology and the findings that recur most often.

Video lecture

When a Privacy Incident Happens

35 min · Faculty of Medical Law

First hour, containment, assessment and notification duties under HIPAA and GDPR.

Slide deck

Where the Queue Really Forms

54 slides · Workshop deck

Variability, utilisation and waiting time, ending in a complete flow diagnosis.

PDF documents are free to download in English. Presentations, recorded lectures, readings, cases, datasets and templates are released inside the study portal at the start of each course window and remain available to enrolled students for the duration of the program.

How students are graded

Assessment structure

50–70%

Applied deliverables

Capacity models, improvement charters, compliance plans and contract analyses.

20–40%

Examinations

Open-book examinations in delivery systems, finance and provider law.

10–30%

Exercises and defences

Privacy incident exercise, accreditation walkthrough and recorded project defences.

30 credits

Capstone

Real-organisation improvement project with evaluation and oral defence.

Final independent work

Administrative capstone project (30 credits)

The MHA capstone is a 15,000–18,000 word improvement project carried out in a real provider organisation. It must contain a data-based diagnosis, an intervention specification, an evaluation plan and a financial impact estimate.

  1. Semester 3: problem selection, sponsor agreement and protocol approval
  2. Weeks 1–4: baseline measurement and process mapping
  3. Weeks 5–10: intervention design and implementation or simulation
  4. Weeks 11–16: evaluation, financial impact and full draft
  5. Weeks 17–18: submission, similarity check and oral defence

Fees

Tuition and payment

Total tuition

USD USD 4,999

Total tuition for the complete Master of Health Administration, including all study materials, tutorial consultations, examinations and the capstone defence.

  • Deposit on enrolment: USD 999
  • Four semester instalments of USD 1,000
  • No separate examination, material or graduation fees

Tuition is quoted in United States dollars. Payment schedules are agreed in writing with the Student Affairs Office before enrolment.

Questions

Frequently asked questions

Is clinical experience required?

No. Clinical, administrative or managerial experience in a health care organisation is accepted, as is a bachelor's degree without experience.

How is the MHA different from the MBA?

The MHA is operational and provider-specific; the MBA is a general management degree with a health care law and business specialisation.

Can I do the capstone at my own hospital?

Yes. Most students do, with a short sponsor agreement signed before the protocol is approved.

Do I need statistical software?

No. Spreadsheet tools are sufficient for all operational and quality analysis in the program.

Interested in the MHA?

The Student Affairs Office answers curriculum, admission and enrolment questions in English.

Request information

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